Two decades of business-critical IT operations experience
EMBER wasn’t founded in a garage – it was forged in server closets and data centers, and honed by years of adaptation and technical leadership.
2006 - 2009
2010 - 2013
2014 – 2019
2019 – 2020
2021 – 2023
EMBER started as Microsoft-centric Managed IT Service Provider (MSP), managing networks, servers, and end user machines. Delivered offsite backup, break-fix, and remote management and monitoring services.
Evolved to manage plant infrastructure, control systems, and lab equipment. Added Citrix, Cisco, and Meraki to its growing portfolio of solutions.
Became a regional leader in private cloud services. Built and operated two Tier 4 data centers, and became a Microsoft Cloud Services Partner. Hosted and managed client applications, Microsoft Exchange, Citrix, collocated file and application servers, and virtual infrastructure.
Appointed technical co-founder, Matt Toto, as CEO. Recruited Chris DiFonzo as VP of Sales & Strategy. Began security operations focus. Completed pivotal Red Canary Partnership and established Managed Detection and Response (MDR) service leadership. Migrated dozens of clients and scores of business-critical workloads to cloud (Azure, AWS). Launched EMBER365 Managed Security powered by Red Canary, Persistent Vulnerability Management powered by Tenable.io, Managed Microsoft Sentinel SIEM, and Managed Cybersecurity Awareness training powered by KnowBe4. Shut down both physical data centers.
Appointed Chris DiFonzo as CEO. Created four client facing teams: Client Support Group (CSG), Technical Services Group (TSG), Strategic Services Group (SSG), and Security Operations (SecOps). Launched dedicated Network Operations Center to support client infrastructure and resilience services. Appointed Daphne Ardizzone-Lewis as Senior Director of Operations and Support, and Brandon Carl as Director of Technology. EMBER invested heavily in hiring, training, and benefits. Grew revenue and team count by 300%.
Today EMBER has 30+ team members spanning 10 states and supports client operations across North America, Europe, Asia, and Australia.
EMBER helps agile organizations transform, thrive, and survive at quantum scale.
Embrace cutting edge technology.
Change how your organization delivers value to employees, customers, partners, and other stakeholders, by embracing game-changing technologies, inspiring new business models, and enhancing stakeholder experiences across your ecosystem.
Sustain peak performance.
Sustain peak performance by focusing on your core business. Outsource IT Management, Information Security, and other non-core business functions to a specialized business partner better equipped to attain and maintain the best-aligned resources, partnerships, and expertise.
Secure your enterprise.
Secure your organization’s data, endpoints, networks, and people. Invest sensibly and adequately in enterprise-class resilience, cyber defenses, threat detection capabilities, cybersecurity awareness training, and a 24×7 monitoring and response partner.
Outperform your competition.
To compete at quantum scale requires continuously adapting and improving, delivering value in a rapidly evolving digital business environment and threat landscape, and navigating ever-increasing governance, risk, and compliance complexity.
EMBER’s commitment to every client delivers unprecedented service levels, top-tier satisfaction, and limitless possibilities for their companies to grow.
WHAT CLIENTS ARE SAYING
EMBER’s leadership team embodies unique capabilities that cultivate success in every aspect of the business.
EMBER is an opportunity — to learn, collaborate, and deliver transformative technology solutions to our clients.
With a 365/24/7 virtual SOC, Service Desk, and NOC, EMBER is proud to provide worldwide support for our clients.
Cybersecurity + IT Insights
take the next step
to thrive at quantum scale
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