We Make it Our Business to Know Yours
Our team was built for this. Literally. Our roots are in Managed Services. As your business grows, so do the technology demands. With EMBER Managed IT Services, you don’t have to worry about hiring additional staff or investing in complex infrastructure – we have you covered. Our team of seasoned experts brings deep expertise in a range of IT subject matter areas and skill sets. Plus, our 24/7/265 support provides the flexibility you need to ensure your technology is always up and running.
End-User Compute
Service Desk
At EMBER, we specialize in 24/7/365 support for our clients through our ticketing system. We have been responding to client tickets since ‘99 and provide a reliable service that ensures quick response times and fast issue resolution from a team of IT experts.
Modern Device Deployment
When it comes to meeting your technology needs, our modern device deployment ensures you have the hardware needed for success. We provide customized hardware recommendations so that enterprise systems operate smoothly and securely without disruption. With proactive maintenance and fast response times to malfunctioning devices, we guarantee maximum uptime.
Remote Management and Monitoring
We understand that managing and monitoring your IT infrastructure can be daunting. At EMBER, we’re here to help with our proactive, perpetual monitoring service to keep uptime for critical infrastructure assets at optimal levels. Our team uses the latest tools and techniques to monitor networks and devices around the clock, so you don't have to worry. Our continuous failure monitoring lets our clients know in seconds when an issue has occurred, and alerts and active issues dialogs keep you informed at all times.
Infrastructure
Infrastructure Management Solutions
Whether you need an on-premise solution or access to the latest cloud technology, our team can provide expert advice and tailored services designed to meet the specific needs of your business. Our comprehensive infrastructure management solutions not only reduce downtime and increase productivity but also help ensure that your organization remains compliant with industry regulations. With EMBER, you can rest assured that our team of experts is dedicated to keeping your IT infrastructure running at optimal levels.
Resilience
Network and Device Monitoring
With our proactive, perpetual monitoring service, you can rest assured that your critical infrastructure assets will remain at optimal levels. Our comprehensive reporting dashboards will provide you with vital metrics on the performance of your network and devices. We aim to ensure your organization stays compliant with industry regulations and remains securely operating at all times.
Backup
Data backup and recovery solutions are critical to the success of any enterprise. We provide reliable, secure backups that can be quickly recovered in the event of a disaster while helping ensure compliance with industry regulations. With our continual monitoring and maintenance services, you can trust that your backups are always running. Put your mind at ease knowing that EMBER is managing your data and systems.
Business Continuity & Disaster Recovery
Our team is dedicated to providing reliable disaster recovery solutions that can quickly restore critical systems and data in the event of a disruption. Our proactive risk management strategies include regular security assessments, employee training, and ongoing monitoring to identify and mitigate potential risks before they can cause significant downtime. We want to ensure that your organization is always prepared for any unexpected disruption, so you can remain focused on what's important - running your business successfully.
Outsourcing
IT Operations
Finding the right IT provider for your business can be challenging. With EMBER, you get access to a team with 175+ years of combined experience on countless projects with hundreds of clients spanning dozens of industries. Our complete IT Operations service covers all aspects of IT needs - from hardware and software procurement to installation and maintenance to security and risk management.
Web Operations & Domain Portfolio Management
We monitor, manage, and secure all aspects of your website, including running security scans, SSLs, and domain management, all while maintaining performance and reliability. We also provide cost savings by avoiding the need to hire and train a dedicated website staff. Protect your online brand, increase customer trust, and avoid costly cyberattacks.
Managed IT Resources
Take the next step to
thrive at digital scale.
Have a technology challenge? We’re here to listen. Contact us today.