Trusted by Leaders, Proven Through Outcomes

Argosy has been a client of EMBER’s for over 20 years. They’ve grown with us from a very small operation to over 80 employees and $3 billion in assets under management. With access to highly confidential investor information, it’s critically important that our data remains secure. What stands out most in working with EMBER is how responsive the team is—they work very closely with us and are always mindful of both cost and security. We rely on EMBER for system backups and have partnered with them extensively on our disaster recovery plan, including full-scale tests to ensure everything functions as expected. This isn’t a typical client-vendor relationship—it’s a true partnership.

The essence of EMBER making Clark Capital a better company is simple: EMBER is a group of people I trust and can delegate to. They allow us to focus on tangible business initiatives while they manage strategic purchasing, lead our security efforts, handle special projects, support our web and DevOps needs, and run our help desk. In a world where cybersecurity evolves daily, staying proactive is the only way to keep up. That’s why we’ve chosen partners like EMBER—experts who augment our capabilities and stay ahead of what we can’t. I’d absolutely recommend EMBER. They’re a local firm, rooted in the Philadelphia community, and I have personal relationships across their entire team. The trust we’ve built is outstanding.

As we approach our first-year anniversary with EMBER, I can confidently say the partnership has far exceeded expectations. When EMBER took over services for Epic, we had no MSP and faced critical gaps—especially with backups and security threats like malware and phishing. Those issues, and many others, have since been addressed, and I’m confident in the security of our platform. EMBER’s support has had a significant impact—issues are resolved quickly, and users often get what they need before they ask. Even our CEO saw EMBER’s name and said, “Those guys are awesome!” Our weekly and monthly meetings now wrap in under 30 minutes—there’s just not much to fix. EMBER consistently delivers, and I’m very glad we made the leap.

McCausland Keen + Buckman has trusted EMBER exclusively for over a decade, and our relationship with their CEO, Matt Toto, spans nearly twenty years. EMBER has guided us through every phase of growth and change—from a basic tech stack to a secure, cloud-based environment—while delivering responsive, high-quality support. Their ability to solve complex challenges, avoid unnecessary costs, and tailor solutions to our evolving needs makes them an exceptional partner. They’re transparent, client-first, and results-driven. We consider EMBER indispensable to our operations.

The best part of our summer was the transition to EMBER! Our onboarding experience has been impeccable, from the weekly client meetings to the enhanced security. We’ve accomplished a lot in just one month thanks to the process and expertise provided by EMBER. I have nothing but positive feedback to share with you right now.

EMBER has been a game-changer for our nonprofit. From day one, they understood our mission, worked within our limited resources, and became an extension of our team. Their proactive, cost-effective IT support has let us focus on our core work while allocating more funds to our programs. What sets them apart is their genuine investment in our success—their team consistently goes above and beyond, tailoring solutions to our needs, communicating clearly, and showing real care for our cause. EMBER isn’t just an MSP; they’re a true partner in our impact.