Case Study: Retiring Active Directory and Transitioning to Cloud-Only Entra ID
Overview As organizations modernize their identity and access strategies, many find themselves constrained by legacy infrastructure decisions made years (or even decades) prior. One EMBER client, a security-conscious financial services firm, set out on an ambitious initiative: fully retiring on-premises Active Directory (AD) and migrating to a cloud-only Microsoft Entra ID identity model. What initially […]
Zero Trust in an MSP World: What’s Real, What’s Achievable, and What’s Just Fluff
Zero Trust isn’t a product – it’s a methodology. Here’s what’s real, what’s achievable, and how identity-driven security helps reduce risk in today’s MSP-managed environments.
Vulnerability Management Isn’t Patch Tuesday Anymore
When people hear vulnerability management, they usually think patching. While it is a big part of it, it’s not the whole story anymore.
Relentless Service Means Listening: EMBER’s New Approach to Surveys
At EMBER, relentless service means listening. Learn how our new CSAT survey approach gives clients a stronger voice and helps us deliver better IT support.
How Fast Ticket Resolution Builds Client Trust in Your MSP
Discover how monitoring ticket resolution time improves IT support performance, reduces client downtime, and strengthens trust in your MSP partnership.
Where the Pipeline Meets the People
When most people hear “WebOps,” they picture website maintenance: fixing a broken link, updating copy, swapping out a banner. And sure, that’s part of it—but in my day-to-day, WebOps goes way deeper than that.
The Battery of an All-Star Team: Understanding WebOps, DevOps, and the Roles That Keep Your Business in Play
WebOps and DevOps aren’t competing models. They’re two halves of the system that keeps cloud delivery fast, reliable, and secure. One delivers the pitch. The other sets the field. Together, they keep the game moving.
Going Passwordless with Entra ID: Our Experience, Challenges, and Lessons Learned
Going passwordless is a promising yet challenging endeavor, especially within complex environments. Our journey with Entra ID has highlighted both the potential and limitations of Microsoft’s current offerings.
Why Microsoft’s Shift from Azure AD to Entra ID Makes Sense
EMBER and a lot of our clients live in the Microsoft ecosystem. We certify our technicians, use the highest available SKUs (MS-E5), utilize all their security products (along with strategic third-party tools where needed), and of course, follow Microsoft tech news closely. Recent news caught my attention, which deserves a bit of spotlight: the rebranding […]